State of Indiana-posted about 1 year ago
$31,554 - $31,554/Yr
Full-time • Entry Level
Brownsburg, IN
Executive, Legislative, and Other General Government Support

The BMV Intermittent Customer Service Representative serves as the frontline contact for the Bureau of Motor Vehicles in Indiana, providing timely and accurate customer service to assist Hoosiers with their BMV needs. This role requires strong communication skills and the ability to thrive in a fast-paced environment, ensuring customer transactions are handled efficiently and accurately.

  • Conduct customer transactions using job knowledge
  • Answer customer questions and provide guidance
  • Assist with the daily opening and closing of the branch
  • Check transactions for accuracy, timeliness, and proper accounting
  • Work with leadership to resolve escalated customer concerns and system problems
  • File applications as completed throughout the day
  • High school diploma or equivalent
  • Customer service experience
  • Top-notch communication skills
  • High level of critical thinking and troubleshooting ability
  • Ability to process cash and card transactions
  • Ability to travel up to 20 percent of the time to branch locations, training, or community activities
  • Competitive compensation
  • Work-life balance
  • Opportunity to make a measurable impact on the lives of Hoosiers
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