BMET 2

GE HEALTHCARE • OH

103d • $75,400 - $113,100

About The Position

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
• Must comply with GEHC's standard background check, including a post offer drug test.
• Must comply with all customer access policies, including obtaining and/or providing proof of required immunizations, and additional drug tests or background checks.

Responsibilities

• Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment.
• Drives customer satisfaction through Service Excellence.
• Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
• Follow and guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
• Effectively communicate and partner with teammates and colleagues.
• Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow up, leading to customer satisfaction.
• Implement GE/customer facility contract, supporting business goals and objectives.
• Lead, instruct, and assist technicians on basic and complex repairs and resolution.
• Work as a member of local team to provide efficient service delivery to all accounts within assigned area.
• Share on-call/pager responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools and test equipment, and ensure calibration.
• Maintain approved parts inventory.
• Manage vendors' service delivery processes in compliance with GE policies, as instructed.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• May perform role of Site Leader, engaging in a more interactive customer relationship.
• Meet Health and Human Services, Environment Health and Safety requirements, and/or all other applicable regulatory requirements.

Benefits

• Medical, dental, vision insurance.
• Paid time off.
• 401(k) plan with employee and company contribution opportunities.
• Life, disability, and accident insurance.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees