Bloomingdale's Counter Manager - Charlotte Tilbury

Charlotte Tilbury Beauty • Hackensack, NJ

327d

About The Position

The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first. The role involves creating an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships. Additionally, the Counter Manager is responsible for executing event strategy and creating out-of-the-box event ideas, driving sales with in-store and online clients by embracing and being proficient with technology and clientelling systems, and participating in the merchandising and operational requirements of the role.

Requirements

• High School Diploma or equivalent required.
• 3-5 years related experience.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead the team in building and maintaining client relationships.
• Offer outstanding service and product knowledge.
• Maintain compelling merchandise presentation.
• Ensure Beauty Advisors are welcoming, friendly, and engaged.
• Keep productivity high and excitement alive on the sales floor.
• Create a seamless and fun in-store experience for customers.
• Execute event strategy and create innovative event ideas.
• Drive sales with in-store and online clients using technology and clientelling systems.
• Participate in merchandising and operational requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees