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This Blood Donor Technician I will be responsible for obtaining accurate and complete medical history information from blood donors. Utilizing knowledge of requirements and regulations pertaining to blood donation to make accurate decisions related to donor suitability. The technician will make appropriate decisions regarding donor suitability, referring any questions regarding information to nursing staff or medical director/designee when necessary. They will select appropriate venipuncture sites based on knowledge of pathophysiology and perform phlebotomy for collection of whole blood, routinely practiced automated and manual apheresis procedures, autologous collection and therapeutic phlebotomy following established policies and standard operating procedures. Monitoring donors to ensure comfort, safety and adequate blood flow is crucial, as well as monitoring individuals for adverse reactions and initiating treatment or seeking assistance from nursing staff when appropriate. The technician will accurately prepare, label and complete all containers, samples, labels and forms, and enter donor and donation information into the computer, assuring that all information is complete and accurate while reassessing donor suitability. They will bring to the attention of senior staff any errors that occur to ensure correction and resolution. Additionally, monitoring and stocking supplies, notifying appropriate staff when reorder levels are reached, and communicating with co-workers, patients, and parents while maintaining a commitment to excellence and mutual respect is essential. The technician will resolve problem situations with parents/patients or refer to senior staff as appropriate. Performing regularly scheduled quality control, preventative maintenance and calibration of equipment according to established SOP's and participating in continuous improvement efforts is also part of the role. The technician should have knowledge of all programs offered by the department and be able to effectively communicate these to visitors, donors, patients, parents and families. Contributing to the teamwork within the department and working cooperatively with other departments and organizations when required is expected.