Blood Collections Team Lead

American Red Cross • Fairfield, NJ

1d • Onsite

About The Position

Joining the American Red Cross means becoming a vital part of the world's largest humanitarian network, where your career is a force for good. This Blood Collections Team Lead position supports Fixed Site operations, offering paid training, so no prior medical experience is required, though prior phlebotomy experience is preferred. As a team lead/charge, you will utilize your leadership, healthcare, and customer service skills to coach, mentor, instruct, and serve as a resource for blood collection staff, while also performing blood collection duties at a donor center. The organization fosters a supportive environment with mentors and competitive compensation and benefits, where success is measured by helping people and communities.

Requirements

• Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
• Minimum of 1 year leadership experience in environments with public interaction is required
• Customer service experience, effective verbal communication and public relations skills are required
• A current valid driver's license and a good driving record may be required
• LPN or equivalent experience required. Equivalent experience may encompass needlesticks, phlebotomy, and other relevant medical responsibilities
• Ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required
• Basic computer skills are required
• Proficiency with Microsoft office applications

Nice To Haves

• Prior phlebotomy experience
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience in a healthcare setting

Responsibilities

• Lead the team and drive for results through excellent customer service
• Model professionalism and compassion while serving as an ambassador to the public for the nation’s largest not-for-profit blood banking organization
• Work as a lead/charge at donor center when instructed and conduct phlebotomy
• Work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Benefits

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees