Blood Collections Team Lead

American Red Cross•Overland Park, KS

52d•Onsite

About The Position

Position supports our Fixed Site operations. We provide Paid-Training - no prior medical experience required. Prior phlebotomy experience preferred. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your leadership & healthcare/customer service skills to support our fixed site operation teams. As a team lead/charge, you will coach, mentor, instruct, and be a point of resource for our blood collection staff while performing blood collection duties at our donor center. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

Requirements

Associates Degree or equivalent combination of education and related experience (18 months to four years of work experience in a related field) is required
Minimum of 1 year leadership experience in environments with public interaction is required.
Phlebotomy experience is required.
Customer service experience, effective verbal communication and public relations skills are required.
A current valid driver's license and a good driving record may be required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
Basic computer skills are required. Must be proficient with Microsoft office applications.

Nice To Haves

Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
Prior leadership experience in a healthcare setting

Responsibilities

Lead the team and drive for results through excellent customer service
Model professionalism and compassion while serving as an ambassador to the public for the nation's largest not-for-profit blood banking organization
Work as a lead/charge at donor center when instructed and conduct phlebotomy
Able to work independently with attention to detail along with the knowledge of daily operations to ensure the blood the team collects and meets regulatory requirements

Benefits

Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

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