Blood Collection Staff Customer Service 

American Red Cross • Bend, OR

69d • $20

About The Position

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Requirements

• High school diploma or equivalent.
• Customer service experience and effective verbal communication skills.
• A current, valid driver's license with a good driving record.
• Physical ability to lift, push or pull heavy weights, good manual dexterity, and the ability to sit or stand for long periods.
• Adaptability to long, irregular hours and frequent schedule changes.
• Minimum height of 60 inches to safely operate Red Cross vehicles.
• Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.).
• Prior leadership experience.

Responsibilities

• Utilize healthcare and/or customer service skills to assist with every step of the blood collection process.
• Collaborate with your team to transport and setup equipment at the collection sites in local communities.
• Create a welcoming and comfortable environment for volunteer donors.
• Follow all safety procedures while collecting lifesaving blood donations.
• Take the time to personally connect with donors and help them understand the impact of their donation.
• Be detail-oriented to ensure that the blood collected meets goals and regulatory requirements.
• Drive Red Cross vehicles and work with the team to setup and tear down equipment at donation sites.

Benefits

• Medical, Dental, and Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO: Starting 15 days a year; based on type of job and tenure.
• 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% company match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED