Block Clerk- PART TIME

AAAG-Indiana LLC•Jeffersonville, IN

18h•Onsite

About The Position

Job Summary: The Block Clerk plays a critical role in ensuring the efficiency and accuracy of auction-day operations. This position supports the auction block by accurately recording vehicle and sale information as vehicles pass through the lane, assisting customers and internal teams, and maintaining a high level of customer service in a fast-paced auction environment. The Block Clerk works closely with Auctioneers, Title Clerks, and front counter personnel to support smooth and successful auction operations. Duties/Responsibilities: Provides efficient, courteous, and professional customer service to buyers, sellers, and internal staff at all times. Mains a hands-on, customer-focused presence on the auction block throughout the sale. Accurately records vehicle information for each unit sold or unsold, including sale price, buyer number, and high bids on no-sale vehicles. Enters and verifies title and administrative information, including title availability/status (T/A status), seller announcements, and vehicle notes. Ensures that windshield information, run numbers, and vehicle details match computer system records. Communicates effectively with the Auctioneer, Title Clerks, and operations staff regarding bid activity and vehicle information. Ensures all block equipment, systems, and materials are available and functioning properly during the sale. Monitors computer systems and report irregularities, errors, or malfunctions promptly to management. Assists customers with questions, concerns, and general auction-related inquiries. Communicates operational issues that may impact the success of the auction to management in a timely manner. Supports training of new Block Clerks on procedures, systems, and customer service expectations. Maintains organization and accuracy under time-sensitive conditions. Performs other duties as assigned.

Requirements

Strong attention to detail and accuracy in data entry.
Ability to work efficiently in a fast-paced, high-volume environment.
Excellent customer service and interpersonal skills.
Strong verbal communication skills with the ability to relay information clearly.
Ability to work independently with minimal supervision as well as part of a team.
Basic computer proficiency, including data entry and navigation of auction systems.
Strong organizational and time-management skills.
Ability to recognize and report operational or system issues promptly.
Self-motivated, dependable, and disciplined work ethic.
Must be able to follow all safety regulations when working the auction.
High school diploma or equivalent required.
Must be computer proficient
Must be able to read, write and speak English fluently.
Must be at least 18 years of age
Hiring is contingent upon passing a background check and drug screen

Nice To Haves

Previous data entry, clerical, or administrative experience preferred.
Experience in auction, automotive, retail, or fast-paced service environments preferred.
Customer service experience strongly preferred.

Responsibilities

Provides efficient, courteous, and professional customer service to buyers, sellers, and internal staff at all times.
Maintains a hands-on, customer-focused presence on the auction block throughout the sale.
Accurately records vehicle information for each unit sold or unsold, including sale price, buyer number, and high bids on no-sale vehicles.
Enters and verifies title and administrative information, including title availability/status (T/A status), seller announcements, and vehicle notes.
Ensures that windshield information, run numbers, and vehicle details match computer system records.
Communicates effectively with the Auctioneer, Title Clerks, and operations staff regarding bid activity and vehicle information.
Ensures all block equipment, systems, and materials are available and functioning properly during the sale.
Monitors computer systems and report irregularities, errors, or malfunctions promptly to management.
Assists customers with questions, concerns, and general auction-related inquiries.
Communicates operational issues that may impact the success of the auction to management in a timely manner.
Supports training of new Block Clerks on procedures, systems, and customer service expectations.
Maintains organization and accuracy under time-sensitive conditions.
Performs other duties as assigned.