Block Advisors Multi-Unit Team Leader 2

H&R BlockSalt Lake City, UT
297d

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About The Position

In this role, you will manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. You will be responsible for building an engaging team environment across all offices by training and coaching associates while holding them accountable to execute on Service Standards and recognizing outstanding associate contributions. Additionally, you will be responsible for the development of office associates' career paths. You will partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement. You will assist the DGM in recruiting and interviewing candidates for tax office associate positions, conduct timely performance reviews, and partner with the Associate Relations Center to resolve associate issues and address performance concerns. Leading daily team meetings and communicating essential information to tax office associates will also be part of your responsibilities. You will create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices. Travel between offices may be required, and you may prepare up to 75 tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.

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