Blended Service Coordinator

Devereux Advanced Behavioral Health•Braddock, PA

1d•$23 - $28

About The Position

Service Coordinators play a critical role in fulfilling the mission of TCV by providing professional assessment, coordination of mental health services and supports, service planning, linkage, referral, and advocacy services required for a safe and healthy community life based on the individual’s level of needs. The incumbent works as a member of a treatment/service team in order to promote individuals’ mental health recovery. We are looking for people who believe in a strengths-based approach and use positive practices to help guide their everyday activities. The Service Coordinator position is designed to: Advocate for and with the individual being served to ensure responsiveness from natural, community, geriatric and specialized services/supports. Advocacy includes providing information, removing barriers, creating options and resolving problems. Maintain an accurate and timely record of Service Coordination activity by completing service documents within 24 hours. Reviewing charts for compliance with regulations and preparing for formal audits. Ensure that individuals being served needs are met through the utilization of natural supports (family, friends), community and geriatric services and specialized services (MH/MR, supported employment, OVR, D&A). Assists individual and family to identify, link, access and coordinate such resources. Provide on-site support for all in-patient MH commitments by ensuring all alternatives to hospitalization have been considered first then advocating for admission. Provide culturally competent services with consideration for the individual's racial, religious, sex, sexual orientation, age and ethnic background and identification. Attend training programs provided through the State, County and TCV to assure that the incumbent is up to date on new approaches, best practices and recovery-oriented services. (37.5 hours of annual training is required.) Ensure the frequency of contact with the individual being served is based on the individual’s needs, but at the very least once a month. Provide a full range of Service Coordination services to a designated caseload.

Requirements

Bachelor’s Degree with major course work (min. 12 credit hours) in Social Work, Psychology, Criminal Justice, Pastoral Counseling, Counseling Psychology, Rehabilitation Counseling, Sociology, Education with a certificate in Special Education or Nursing with a Registered Nurse License.
All degrees must come from an accredited college or university.
Minimum of 1 year of experience in human services, community based preferred, and working knowledge of human services paperwork and regulation guidelines.
Act 33/34 (PA State Criminal and Child Abuse) Clearances and FBI Clearance.
Valid PA driver’s license and driving history of three (3) years with MVR required.

Responsibilities

Advocate for and with the individual being served to ensure responsiveness from natural, community, geriatric and specialized services/supports.
Maintain an accurate and timely record of Service Coordination activity by completing service documents within 24 hours.
Reviewing charts for compliance with regulations and preparing for formal audits.
Ensure that individuals being served needs are met through the utilization of natural supports (family, friends), community and geriatric services and specialized services
Assists individual and family to identify, link, access and coordinate such resources.
Provide on-site support for all in-patient MH commitments by ensuring all alternatives to hospitalization have been considered first then advocating for admission.
Provide culturally competent services with consideration for the individual's racial, religious, sex, sexual orientation, age and ethnic background and identification.
Attend training programs provided through the State, County and TCV to assure that the incumbent is up to date on new approaches, best practices and recovery-oriented services.
Ensure the frequency of contact with the individual being served is based on the individual’s needs, but at the very least once a month.
Provide a full range of Service Coordination services to a designated caseload.

Benefits

Competitive wages and comprehensive benefits package, including medical, prescription, dental and vision.
Generous paid time off (PTO) and paid sick leave, 403 (b) retirement plan.
Employee Assistance, wellness and work/life balance programs.
Extensive opportunities for training, development and professional growth.
Dynamic and supportive working environment.
Our Devereux ASCEND program is a unique and comprehensive career accelerator program exclusively designed to give behavioral health team members the career guidance, one-on-one coaching, skills and financial assistance they need to reach their full potential.
This program includes 100% of tuition covered (up to fifteen thousand dollars annually for undergraduate and twenty-five thousand dollars annually for graduate) and student loan repayment, among other benefits!
Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.
Student loan debt assistance, tuition reimbursement and continuing education assistance.
Generous time-off (start accruing 1st day), 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
Employee assistance / work-life balance program.