Blended Case Manager / Salisbury Behavioral Health

RHA Health Services, LLC • Wyomissing, PA

2d • $20

About The Position

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Blended Case Manager (BCM) promotes the use of community-based resources and assist individuals in utilizing the least restrictive level of care to meet their needs. Because each person is unique, services are individualized to meet each person's physical, spiritual, vocational, and emotional needs. Our team will also assist in accessing mental health services when and where they are needed. This service is available to individuals 24 hours a day, 7 days a week.

Requirements

• Bachelor’s degree in human services related field - sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling or education OR Associates Degree with 12 College Credits relevant to position (Human Services, Psychology, Sociology) and two (2) years’ experience in the mental health/human service field.
• Excellent communication skills, writing skills and time management skills
• Ability to establish and maintain effective working relationships with consumers, families and staff from a variety of cultures and social backgrounds.
• Valid Pennsylvania Driver’s License with a clean driving record
• Ability to pass required background clearances and screenings.
• Ability to Access Community Resources- Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
• Excellent Verbal and Written Communication Skills- Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
• Problem Solving Skills- Assist consumers with resolution of problems and/or concerns.
• Interpersonal Skills- Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
• Cognizance- Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Team Player-Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Flexibility- Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
• Time Management Skills- Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
• Following Policies and Procedures- Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
• Meeting Basic Work Expectations-Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.
• Service Plan Development- Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs.
• Adherence to charting requirements-Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
• Benefit Acquisition and Maintenance- Assists the client in gaining funding authorization for needed services and entitlements.

Responsibilities

• Assisting consumers in gaining access to public and private resources/services, such as medical, vocational, educational, employment or other community resources as specified in the consumer's service plan.
• Communicate with consumer on a weekly basis to determine progress and revise the service plan as necessary.
• Assist consumers with resolution of problems and/or concerns.
• Develop and enhance consumer network of social supports with their families in the community, neighborhood, school and workplace settings.
• Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
• Collaborate with county Office of Mental Health personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
• Provide 24 hours a day, 7 days per week on-call crisis services on a rotational basis.
• Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
• 75% of the work hours are out of the office in the community providing support.
• Develops service plans, treatment plans and individual crisis plans based on the client’s strengths and needs.
• Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data.
• Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, service, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
• Assists the client in gaining funding authorization for needed services and entitlements.
• Participates in agency investigations.
• Performs other related duties as assigned.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees