Blended Case Manager Supervisor

COMHAR INC • Philadelphia, PA

119d • $57,000

About The Position

COMHAR’s Targeted Case Management (TCM) program provides blended case management services to adults 18 and over with a serious mental health diagnosis that require additional community supports to help them meet their needs and work to achieve their goals. Our case management unit also has 2 specialty teams that provide services to the Young Adult population from 18-25 and a Bicultural/Bilingual team with a focus on the Hispanic Community. Our case management professionals provide services to people wherever they are; home, hospital, provider agency etc. We will meet with participants in their home, assess their needs and strengths, and assist them with developing goals to help them achieve stability and live their most meaningful lives. All participants receiving Targeted Case Management services must be referred by a provider and approved by the TCM unit of the city. It is expected that Blended Case Management Supervisor maintain current knowledge of the Standards of Practice for Blended Case Management. It is imperative that this knowledge base be shared with staff and that every effort is made to regularly share the standards and the general expected guidelines with direct care staff. COMHAR's TCM Department is currently in need of one (1) Blended Case Manager Supervisor.

Requirements

• Masters Level degree in social work, psychology, rehabilitation, activity therapies, counseling or education.
• Three years mental health direct care experience, with one year of supervisory experience preferred.
• Knowledge of and ability to practice the Blended Case Management Standards of Care.
• On-call responsibility and completion of BHTEN 10-week case management orientation.
• Valid driver's license.
• Bilingual (Spanish/English) preferred.
• Integrated care and management experience required.

Nice To Haves

• Understanding and respect for each individual’s unique path to recovery.
• Ability to provide trauma-informed, strength-based support.
• Working knowledge of the recovery/treatment system.
• Demonstrate professionalism and ethical service at all times.
• Good verbal and written communication skills.
• Flexibility and adaptability in handling changing priorities.
• Computer literacy, including electronic health record and Office products.

Responsibilities

• Provide daily on-site supervision to Teams of Blended Case Managers.
• Conduct team meetings to discuss proposed daily contact for each staff.
• Utilize team members to address problems and cover interactions/tasks.
• Provide weekly individual supervision to each assigned staff and document these sessions.
• Complete chart reviews using the updated Utilization Review sheet.
• Monitor the 30-day contact board and ensure contacts are completed on time.
• Ensure all Pay 4 Performance criteria are met.
• Monitor staff productivity using reports provided through the TCM director.

Benefits

• Medical, Vision and Dental Insurance with plan options.
• Life and Long Term Disability Insurance.
• 403B Retirement Savings Plan.
• Paid Time Off (Holiday, sick, PTO, vacation).
• Tuition Reimbursement.
• Employee Assistance Program.
• Additional supplemental voluntary insurance options including Disability, Accident and Pet Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees