Bartender

Springhill Suites Colonnade•Birmingham, AL

About The Position

Bistro Server / Cook / Bartender Introduction: We are seeking reliable and hardworking Kitchen Staff to join our team and assist with the daily operation of our restaurant's kitchen. The Kitchen Staff will be responsible for preparing and cooking food, maintaining a clean and organized work environment, and assisting the kitchen manager and chefs with various tasks as needed. The successful candidate will have strong teamwork skills and be able to work efficiently in a fast-paced environment. Who Are We? RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: Bar Server JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The Bar Server provides excellent customer service, while preparing food and drinks to our guests, while maintaining brand standards. This role maintains a clean and safe work environment, while adhering to food safety guidelines. The Bar Server property operates the point of sales system and acts as concierge for guests looking for details on the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!

Requirements

Previous experience in a kitchen or food service role is preferred
Strong teamwork skills
Ability to multitask and handle a high-volume workload
Knowledge of food safety guidelines
Ability to lift and carry heavy objects (up to 50 pounds)
Fluency in English is required; additional language skills are a plus
Preferably 6 months experience in Food and Beverage service
Excellent customer service skills
Must have excellent customer service skills and a stable work history
Must be able to work entire shift on feet at a quick pace
Must be flexible to work any shift as needed to include weekends
Knowledge of basic drink recipes
Knowledge of bar equipment
Knowledge of safety rules for kitchen equipment
Ability to lift 50 lbs
Ability to work in a high pace and hot environment
Stand and walk for long periods of time
Ability to express compassion while remaining composed
Ability to remain calm and focused while working under pressure
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs – be proactive
Ensure that you are always a positive representation of the property
Embrace and respect diversity and multi-cultural environments

Nice To Haves

Previous experience in the hospitality industry (preferred)

Responsibilities

Prepare and cook food according to restaurant standards and recipes
Maintain a clean and organized work environment, including adhering to cleaning schedules and safety protocols
Assist the kitchen manager and chefs with various tasks as needed, including inventory management and food prep
Follow instructions and guidelines from the kitchen manager and chefs
Other duties as assigned
Consistently offer professional, friendly, and attentive service to guests
Anticipate guests' needs and answer questions that the guests may have pertaining to their visit with us
Respond promptly
Be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries
Resolve guests’ complaints to ensure guests satisfaction
Complete all required brand-specific training as directed by the General Manager
Complete all required health and safety training
Adhere to all property-specific brand standards
Knowledge of fire alarm and evacuation procedures
Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws.
Always maintain a clean and well stocked workspace.
Perform other tasks as necessary or required to meet or exceed guest satisfaction