Bistro Barista

INDEPENDENT ORDER OF ODD FELLOWS•Walla Walla, WA

12d•$17 - $20

About The Position

The Barista will prepare and serve specialty coffee, other beverages, and select food items to patrons. Maintain an inviting and pleasant atmosphere for residents, families, and guests at WOFH.

Requirements

1 year Experience working in a specialty coffee shop.
Food handlers Card or ability to obtain one.
Excellent verbal and written communication skills.
Ability to follow all safe food handling procedures and sanitation practices.
Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent patrons.
Ability to serve customers quickly, efficiently, and kindly.
Ability to read, write, speak and understand the English language.
Must be a supportive team member, contribute to and be an example of team work.
Ability to make independent decisions when circumstances warrant such action.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
Must have patience, tact, and willingness to deal with difficult residents, family and staff.
Must not pose a threat to the health and safety of other individuals in the workplace.
Must be able to move intermittently throughout the workday.
Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
Ability to work beyond normal working hours and on weekends and holidays when necessary.
Ability to assist in evacuation of residents during emergency situations.
Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
Effective verbal and written communication skills and ability to exercise judgement.
Ability to maintain composure in stressful situations.
Resourcefulness.
Strong leadership skills.
Maintain a positive attitude and possess the ability to work in stressful situations.
Ability to coordinate meetings, as well as set and achieve goals.
Ability to be organized and efficient.
Basic computer skills.
CPR licensed and trained in first aid.
Agreement to abide by all standards, policies, and procedures of the facility, including the facility’s compliance and ethics program, is a condition of employment.

Responsibilities

Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to patrons; correctly customizes orders as requested.
Describes product details to customers.
Receives and processes customer payments.
Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels.
Ensures customer service stations are properly stocked with paper products or beverage preparation items.
Cleans and sanitizes all equipment, utensils, dishes, and work areas.
Cleans and sanitizes service and seating areas.
Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
Stocks supplies or retail products; may inventory, order, or receive products as directed.
Performs other related duties as assigned.
Treats all residents with dignity and respect.
Promotes and protects all residents’ rights.
Establishes a culture of compliance by adhering to all facility policies and procedures.
Complies with standards of business conduct, and state/federal regulations and guidelines.
Follows appropriate safety and hygiene measures at all times to protect residents and themselves.
Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
Reports any retaliation or discrimination to HR or compliance officer.
Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor/Administrator/Abuse Coordinator.
Protects residents from abuse, and cooperates with all investigations.
Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.
Participates in all life safety and emergency drills and trainings.
Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
Reports work-related injuries and illnesses immediately to supervisor.
Follows established infection control policies and procedures.
As a condition of employment, completes all assigned training and skills competency.