Birth Registrar Memorial 24hr Days

UMass Memorial Health•Worcester, MA

8d•$20 - $31

About The Position

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of duties involving the gathering, processing, and legal registration of information on infants born at the community hospital and their mothers, for birth certificates and other birth related requirements. In addition, performs a variety of computer, clerical, and supply functions that support patient flow and the operation of the patient care unit.

Requirements

High school diploma or equivalent .
Notary Public .
Clerical skills and the ability to use computers to enter, retrieve, and process information .
Excellent interpersonal communication skills .
Ability to withstand significant level of on-going pressure, and ability to deal with individuals with tact, discretion, and diplomacy .

Nice To Haves

Minimum one (1) year of clerical or administrative experience .
Knowledge of medical terminology and state requirements for birth statements and related items .

Responsibilities

Interviews patients and gathers information as required by the Commonwealth of Massachusetts for the completion of paternity papers, denials, birth statements and certificate, and Social Security forms.
Assists patients in handling of paternity papers, denials, and information changes.
Completes Fetal Death reports as needed.
Performs quality checks on completed birth certificates to ensure accuracy and completeness and that all aspects are in accordance with state laws.
Reviews prenatal statistic information for each birth for completeness and accuracy and forwards it to the Registry of Vital Statistics and respective city departments.
Provides birth certificate registration, and other birth related information, in person or over the phone, to parents, families, adoption agencies, the Registry of Vital Statistics, and representatives of other appropriate agencies .
Works closely with clinical teams to obtain accurate and timely data.
Greets and directs patients, families, visitors, and hospital personnel . Provides basic information on policies and procedures or direct requests to appropriate persons . Coordinates the flow of information to and from all areas within the department.
Answers internal and external phone calls promptly and prioritizes urgent patient information . Contacts physicians or unit staff members as appropriate .
Assists in maintaining the order, organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit.
Processes information needed for a variety of patient services and treatment areas such as, but not limited to, radiology, the laboratory, dietary, housekeeping.
Arranges various tests and procedures.
Assists in maintaining proper inventory of standard supplies and materials. Prepares requisitions to maintain established levels. Maintains all billing receipts.
Prepares for new admissions and discharges.
Performs a variety of routine clerical and computerized duties, such as sorting and faxing information and forms, maintaining or creating files, records, and logs, taking and relaying phone messages and routine information.
Arranges for patient transport as ordered by the clinical team.
Keeps waiting areas, conference room and sitting areas organized and stocked with information.
Participates in training and performance improvement activities as directed.
Complies with established departmental policies, procedures, and objectives .
Attends a variety of meetings, conferences, seminars as or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
Maintains regular, reliable, and predictable attendance.
Performs other similar and related duties as or directed.