Biomedical Technician II - Portsmouth, NH - Relocation Bonus Available!

GE Healthcare

469d • Remote

About The Position

The Biomedical Technician II role at GE Healthcare involves responding to service calls to evaluate, diagnose, and perform repairs and planned maintenance on complex biomedical equipment. This position is focused on driving customer satisfaction through service excellence and requires effective communication and collaboration with customers and team members. The role is based on-site in Portsmouth, NH, and includes a relocation bonus for eligible candidates.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment; OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
• Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
• Compliance with GEHC's standard background check, including a post-offer drug test.

Nice To Haves

• Experience with medical equipment servicing in a healthcare environment.
• Familiarity with regulatory requirements related to medical equipment.

Responsibilities

• Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs.
• Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations.
• Follow and guide others regarding appropriate GE policies, procedures, and hospital protocol, and complete necessary documentation.
• Effectively communicate and partner with teammates and colleagues.
• Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Implement GE/customer facility contract, supporting business goals and objectives.
• Lead, instruct, and assist technicians on basic and complex repairs and resolution.
• Work as a member of the local team to provide efficient service delivery to all accounts within the assigned area.
• Share on-call/pager responsibility.
• Document all repair actions and submit reports/summaries according to schedule.
• Ensure proper care of spares, tools, and test equipment, and ensure calibration.
• Maintain approved parts inventory.
• Manage vendors' service delivery processes in compliance with GE policies, as instructed.
• Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.
• May perform the role of Site Leader, directing activities of fellow Biomedical Technicians assigned to the site and engaging in customer relationships.

Benefits

• Relocation assistance available.
• Professional development opportunities.
• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: High school or GED