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About the position
As a Biomedical Technical Consultant, you will be responsible for customer relationship management through the effective application of technical knowledge to install, implement, service, test, and troubleshoot complex patient care and monitoring solutions on IT networks. Your role involves installing complex, multi-phased patient monitoring systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments. You will provide a technical review of system configuration and technical recommendations that best suit the environment based on customer requirements. Additionally, you will perform all administrative duties including service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Travel across the tri-state district will be required, with occasional travel outside of your assigned region, and travel will exceed 70-80%. Overnight stays and travel are required.
Responsibilities
- Install complex, multi-phased patient monitoring systems in clinical and non-clinical environments.
- Provide technical review of system configuration and recommendations based on customer requirements.
- Perform administrative duties including service work orders, expense reports, and installation documents.
- Travel across the tri-state district and occasionally outside of the assigned region.
Requirements
- 3+ years of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment.
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
- Skills in network configuration and/or troubleshooting experience.
- Cisco Certified Network Associate (CCNA) certification required to be obtained within 6 months from beginning of employment.
- Bachelor's degree in computer science, electronics, biomedical, or related disciplines or equivalent combination of education and experience.
- Ability to perform minimum physical, cognitive, and environmental job requirements with or without accommodation.
Benefits
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
