Essential Duties & Responsibilities Leads by example as a hands-on manager, stepping in to assist technicians with complex or urgent tasks when required. Provide daily leadership, supervision/guidance, and mentorship to Biomedical Technicians I–III, fostering technical growth and professional development. Oversee staffing levels, workload distribution, preventive maintenance completion rates, and on-call coverage across all Biomedical divisions. Support onboarding of new technicians and coordinate ongoing technical training and education. Assign, prioritize, and manage work orders to ensure timely completion as well as minimize equipment downtime. Review and approve team documentation within the CMMS to ensure accuracy, completeness, and compliance. Perform advanced troubleshooting, repair, calibration, and preventive maintenance on a wide range of biomedical equipment, including high-risk and life-support devices. Lead and assist with complex repairs, equipment installations, system integrations, and technology deployments. Ensure all work meets manufacturer specifications, hospital policies, and regulatory standards. Monitor equipment performance trends and recommend replacements, upgrades, or process improvements to enhance reliability and efficiency. Maintain a professional image and deliver exceptional customer service to patients, visitors, physicians, and staff in alignment with Service Excellence Standards and Core Values. Serve as a primary point of contact for clinical departments, addressing equipment concerns, service needs, and customer issues promptly and effectively. Demonstrate strong understanding of electrical safety principles, planned maintenance programs, and proper documentation practices. Ensure accurate and timely documentation of all service activities within the organization’s database systems. Support internal audits and external inspections by maintaining compliance with Joint Commission, CMS, FDA, and other regulatory requirements. Serve as liaison to external service organizations and vendors providing biomedical support to McLeod Health. Coordinate vendor activities, monitor service quality, and ensure adherence to contractual obligations. Other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
5,001-10,000 employees