BD-posted 7 months ago
$21 - $33/Yr
Full-time • Entry Level
Remote • Milwaukee, WI
Miscellaneous Manufacturing

We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. POSITION TITLE: Biomedical Field Service Engineer D EPARTMENT/COMPANY: Technical Service and Support/BD Diagnostics LOCATION: Remote- Milwaukee, WI (BD 7 Loveton Circle, Sparks, MD 21152) JOB GROUP : JG2 REPORTS TO: District Service Manager Description This job is located in or around Milwaukee, WI. The Field Service Engineer is a field based customer facing role that includes installing, servicing, maintaining, and implementing field corrective actions to the BD Life science equipment at our customer sites in the clinical and research laboratories, as well as supporting Marketing exhibitions and clinical trials. BD has built a customer centric organization and our Field Service Engineers represent the face of BD to our Customers. The Field Service Engineer reports to the District Service Manager, and works directly with the district team Leads to obtain formal instrument training and field based OJT for certification on BD products. This position must comply with all Quality, GMP, ISO and safety regulations and adheres to company travel policies.

  • Provide service, preventive maintenance, modifications, and installations of BD Life Sciences equipment at Customer sites with minimal supervision.
  • Troubleshoot system failures and provide on-site customer repairs; responsible for delivering both timely and effective repairs.
  • Manage company assets including, company car, cell phone, computer, tablet, tools, inventory parts, etc.
  • Establish and foster positive business relationships with customers and peers.
  • Perform administrative duties including, but not limited to, recording time worked, training, expense reporting, etc.
  • Provide ongoing feedback to customers in regard to instrument repair and status.
  • Interfacing regularly with the Technical Support organization in order to provide the highest level of customer support.
  • Work closely with district team leads and dispatch to schedule and support customer base.
  • High School diploma required.
  • Associate or Bachelor's degree in electrical, mechanical or similar engineering or Biomed program preferred OR 4 years' relevant experience or military equivalent.
  • Must be computer literate in Microsoft word, excel, PowerPoint and be able to utilize computer-based tools for reports, email and general communication.
  • Must be proficient with computer networking and IT setup.
  • Ability to work both in individually and in team setting.
  • Must be able to interface with customers, peers, and support personnel in a positive manner as well as the ability to think and act in a logical and methodical way.
  • Must be able to travel a minimum of 50%.
  • Willingness and ability to work different shifts, on-call, nights and weekends in case of need.
  • Current valid Driving license and good driving record over the last 3 years is required.
  • Competitive salary range of $21.60 - $33.60 USD Hourly.
  • Opportunities for professional development and growth.
  • Comprehensive benefits package.
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