Biomedical Equipment Technician - Team Lead

Agiliti Health • Chicago, IL

7d • Hybrid

About The Position

Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care. The Technical Services Coordinator (TSC) is an entry-level leadership role responsible for overseeing a team of Medical Equipment Technicians (METs). This hybrid position splits time between our district office and customer field locations, ensuring the timely, cost-effective inspection, maintenance, and repair of biomedical equipment. The TSC leads a team of six METs, with a strong focus on patient handling equipment, which represents the bulk of the work performed by the team. This role is ideal for someone with direct hands-on experience servicing patient handling equipment and who is ready to step into a leadership position. Primary Equipment Modalities Supported Patient Handling Equipment (Primary Focus) Beds, stretchers, operating tables, mattresses, blowers, wheelchairs, patient lifts, scales, etc. This modality is considered entry-level in the biomedical field and typically serviced by maintenance techs or METs. Patient Monitoring Equipment Blood pressure machines, vital signs monitors, EKG/ECG devices, etc. Infusion Pumps All makes and models.

Requirements

• Associate’s degree in biomedical equipment technology or related field or equivalent military training.
• Minimum 1 year of technical experience, preferably with patient handling equipment .
• Valid driver’s license and ability to lift/push up to 75 pounds.
• Proficient in reading technical manuals and schematics.
• Strong computer skills (Microsoft Office Suite).
• Experience with preventive maintenance, operational verification, and equipment repair.
• Strong leadership and communication skills.
• Customer-focused with a commitment to quality and compliance.
• Organized, proactive, and team-oriented.
• Flexible and coachable, with a professional demeanor.
• Able to build trust and credibility with internal teams and external customers.

Responsibilities

• Lead and coordinate daily activities of METs across office and field locations.
• Ensure accurate documentation and regulatory compliance for all equipment serviced.
• Provide training, coaching, and performance feedback to METs.
• Manage inventory, requisitions, and purchase orders.
• Support customer billing accuracy and timeliness.
• Promote continuous improvement and customer satisfaction.
• Occasionally adjust work hours to meet customer needs (e.g., early starts or extended service times).

Benefits

• Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees