Biomedical Equipment Support Specialist - Information Systems (EHRM)

Department of Veterans Affairs•Madison, WI

33d•Onsite

About The Position

Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. VISN 12 is committed to fostering and sustaining an environment which celebrates diversity, provides equitable opportunities for employment and promotion, and supports inclusiveness in our culture. Together, we strive to create and maintain working and learning environments that promote professional growth and teamwork, and are inclusive, equitable and welcoming. We embrace our differences as individuals and unite as a team toward a common goal: to serve our nation's Veterans. This position will serve as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within a Healthcare Technology Management (HTM) department at a VA facility. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. Major duties included but are not limited to:

Responsibilities

Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software.
Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance.
Manages hardware components of virtual servers, physical servers, and medical workstations.
Facilitates operating system updates, upgrades, and virus protection.
Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems.
Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems.
Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers.
Coordinates, implements, and manages cybersecurity measures and disaster recovery plans.
Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems.
Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system.
Monitors cybersecurity metrics, and initiates corrective action to address deficiencies.
Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database.
Serves as a subject matter expert on assigned committees, projects, and workgroups.
Performs incoming inspections and planned maintenance on medical equipment and clinical systems.