Biomedical Equipment Engineer I

Customer Service Associates • Nashua, NH

77d

About The Position

In this role, you will perform and document preventive maintenance and repair of general, specialized, and high-tech medical equipment and systems. You will demonstrate a working knowledge and use of required test equipment and electronics, including pneumatic, hydraulic, and mechanical knowledge and skills. Your responsibilities will include interpreting and effectively utilizing service manuals, schematics, and other applicable service information required to perform and document preventive maintenance and repair of medical equipment and systems, as assigned, in accordance with established SOPs (standard operating procedures). You may occasionally work on non-medical devices such as Rapiscan, Gatekeeper, Evolv, Higi, etc. You will independently perform complex troubleshooting and repairs on designated modality while working within the established procedures. Additionally, you will demonstrate proper methods and techniques of installation, calibration, preventative maintenance, and repair troubleshooting. You will read and comprehend prints and schematics; repair and calibrate according to company procedures and specifications. You will effectively triage work orders and establish priority to meet contractual commitments, maintain spare part stock independently, operate PC hardware and Microsoft-based software, and interact and communicate with internal and external customers. You will also instruct customers and staff in applications and operations of the equipment, submit timely and accurately service reports, time sheets, expense reports, and other paperwork as assigned, and maintain the daily back-order report, cycle count, and shipping needs of the facility. You will be expected to manage your own work to meet the needs of our customers and be flexible for occasional nationwide overnight and weekend travel. Additional relevant responsibilities may be issued by the manager.

Requirements

• Associates degree in Electronics or completion of DoD Biomedical Equipment Repair School or equivalent experience.
• Minimum of 1 year of experience in the repair and maintenance of medical equipment.
• Valid driver's license in good standing and reliable vehicle.
• Excellent customer relations and interpersonal skills.
• Experience in exercising expert judgement in complex repair and maintenance.
• Advanced knowledge of technical aspects of electronic equipment.
• Knowledge of software applications and their interface with equipment.
• Knowledge of current regulatory requirements.
• Knowledge of basic anatomy and physiology as applied to biomedical equipment.
• Knowledge of color code conventions used in component and wiring marking.
• Ability to analyze, repair, and test electronic equipment.

Responsibilities

• Perform and document preventive maintenance and repair of medical equipment and systems.
• Demonstrate knowledge and use of required test equipment and electronics.
• Interpret and utilize service manuals and schematics for maintenance and repair.
• Work on non-medical devices as needed.
• Independently perform complex troubleshooting and repairs.
• Demonstrate methods and techniques of installation, calibration, and troubleshooting.
• Read and comprehend prints and schematics for repairs and calibration.
• Triage work orders and establish priority for commitments.
• Maintain spare part stock independently.
• Operate PC hardware and Microsoft-based software.
• Interact and communicate with internal and external customers.
• Instruct customers and staff in equipment applications and operations.
• Submit service reports, time sheets, and expense reports accurately and timely.
• Maintain daily back-order report, cycle count, and shipping needs.
• Manage own work to meet customer needs.
• Be flexible for occasional nationwide overnight and weekend travel.
• Perform additional responsibilities as assigned by manager.

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: Associate degree