Biomed IDN Area Service Manager (Long Island, New York)

PhilipsLong Island, NY
1d$126,000 - $201,000Onsite

About The Position

The Biomed IDN Area Service Manager position is responsible for managing a large comprehensive and geographically dispersed IDN and responsible for managing the biomedical resources and service, financial operational and customer service delivery. Your role: Coordinate and facilitate all service activities associated within the IDN Service Delivery. Manage customer relationship and effectively partner with Sales counterparts. Lead and facilitate regular customer meetings focused on service-related issues, projects and delivery with the goal to drive strong customer satisfaction results. Develop, coach and lead direct reports and people managers.

Requirements

  • Bachelor's Degree or equivalent work experience including a minimum of 5 years of leadership experience and/or project management experience.
  • Strong working knowledge of state and federal regulations with the ability to ensure department readiness for state and The Joint Commission or DNV inspections.
  • Demonstrated experience managing FSE and/or BMET resources.
  • Ability to travel extensively to customer sites, zone office or identified locations for meetings, training, and business needs.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .
  • US work authorization is a precondition of employment.
  • For this position, you must reside in or within commuting distance to Long Island, New York .

Responsibilities

  • Coordinate and facilitate all service activities associated within the IDN Service Delivery.
  • Manage customer relationship and effectively partner with Sales counterparts.
  • Lead and facilitate regular customer meetings focused on service-related issues, projects and delivery with the goal to drive strong customer satisfaction results.
  • Develop, coach and lead direct reports and people managers.

Benefits

  • field service incentive bonus plans
  • on-call pay
  • company fleet/car
  • training
  • advancement opportunities
  • annual incentive plan
  • field service incentive bonus
  • sales commission
  • long-term incentives
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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