BioMed Field Service Technician I-III

Tarian • Denver, CO

2d • $27 - $45

About The Position

The goal of the BioMed Field Service Technician III position is to provide excellent customer support for Tarian customers and their mission. This position completes repairs, service work, and preventive maintenance on customer’s medical equipment in accordance with established Tarian policies and procedures. The BioMed Field Service Technician III works with a high degree of autonomy and provides a high level of customer service.

Requirements

• High school diploma or equivalent required
• Associates degree or equivalent military training in associated field preferred
• 5 years and up of hands on experience performing medical equipment repair and maintenance
• Fundamental experience with general medical devices, test equipment, and hand tools
• Fundamental experience operating electronic and specialized test equipment; trouble­shooting equipment faults; and performing quality assur­ance test­ing on a variety of medical equipment
• Fundamental knowledge of healthcare regulations pertaining to equipment, industry standards, codes and procedures regarding safety and HIPAA preferred.
• Basic mechanical and electrical knowledge
• Excellent organizational skills and ability to work with general supervision.
• Ability to communicate effectively with various levels of employees as well as customers both verbally and in writing.
• Proficiency with computers to include MS Word, Excel, Outlook and ability to learn new software
• Ability to perform general arithmetic
• Ability to perform duties with a reasonable level of judgment, discretion, and confidentiality
• 0-2 Certifications preferred (CBET, CLES, CRES, Network, Pressure Vessel, etc.)
• Demonstrated ability to perform duties as assigned
• Must have a valid driver’s license and able to meet Tarian driving requirements.

Responsibilities

• Performs service work and preventive maintenance of medical equipment and ensures completion of the percentage requested by customers.
• Repairs equipment as needed including failure assessment, parts orders, delivery back to customers, and keeping customers informed of status.
• Resolves issues pertaining to the medical equipment and works with customers to ensure medical equipment and technology is working within specifications.
• Accurately documents and keeps detailed records of all work-related activities.
• Performs scheduled inspections.
• Provides customer support for non-PM and non-repair issues such as following up on customer questions, attending meetings, and research issues.
• Provides all other support as requested by the manager.
• Works and interacts with current and prospective clients, other employees, sales representatives, vendors, medical personnel, patients, guests, and visitors.
• Performs other job-related duties as assigned.
• Stays abreast of changes in medical equipment technology.
• Actively work to gain more knowledge and experience.
• Actively mentors Fields Service Technician I & II positions

Benefits

• Medical, Dental, and Vision Insurance
• Supplemental Medical Reimbursement Plans
• Paid Time Off & Paid Holidays
• 401k Plan & Free Retirement Planning Consulting
• Short-term & Long-term Disability Income Protection Benefits
• Life Insurance for Teammate and Family
• Employee Assistance Program
• Recognition & Reward Program
• Perks Discount Programs with 3,000 free classes from yoga to financial wellness.
• Wellness Program
• Pet Insurance
• We offer a relocation assistance package to help support a move in locations where hiring is difficult. Please note: if employment ends within the first 12 months, repayment of relocation expenses may be required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED