Bingo Worker - Surprise, AZ

A New Leaf • Surprise, AZ

2d • $15 • Onsite

About The Position

The Bingo Worker supports Riverboat Bingo operations by providing excellent customer service, conducting sales, verifying winners, maintaining cleanliness, and ensuring accurate financial accountability. This role requires teamwork, attention to detail, and the ability to stand for long periods while handling multiple tasks in a fast-paced environment.

Requirements

• High School Diploma or GED required.
• Pass Criminal Background check
• Must Be At Least 18 Years of Age

Nice To Haves

• Prior customer service experience preferred.
• Experience working in a fast-paced environment with cash handling responsibilities is a plus.
• Familiarity with Arizona Department of Revenue Bingo Rules and Regulations preferred.
• Previous experience operating point-of-sale (POS) systems is helpful.

Responsibilities

• Provide excellent customer service with a positive attitude and courteous behavior at all times.
• Assist in the training of new workers as needed.
• Maintain knowledge of all bingo equipment (POS systems, monitors, caller stand, Champion II).
• Report all incidents or accidents to the Team Leader immediately.
• Set up assigned office positions with the appropriate paper stock.
• Ensure assigned work area is properly set up prior to opening for sales.
• Log in to assigned POS register and conduct window sales.
• Complete, balance, and submit all required accountability forms at the end of each shift.
• Conduct “last call” floor sales for designated games per office procedures.
• Turn on monitors and video machines before sessions.
• Check caller script or consult with the lead for any special announcements.
• Conduct floor sales and collect payments from players with valid receipts.
• Count and turn in all floor sales money; complete the runner sheet.
• Monitor the floor visually and auditorily for players calling “bingo.”
• Verify winning cards and confirm with another player.
• Announce game closures and intermission per schedule.
• Award correct prize amounts and complete related documentation.

Benefits

• direct deposit
• competitive pay
• accrued sick time
• Employee Assistance Program (EAP)
• an annual team member appreciation event
• an informal yet professional team environment
• Dental/Vision Coverage
• Accrued Sick and Vacation Time
• Paid Holidays
• Life Insurance
• AD&D
• Short-Term Disability
• 401(K)
• Tuition Reimbursement
• Wellness Program
• Annual Biometrics
• Gym Reimbursements
• Wellness Initiatives
• Workers Compensation improvements

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED