Bingo Gaming Associate

Viejas EnterprisesAlpine, CA
11d

About The Position

The Bingo Gaming Associate is responsible for a variety of duties in Bingo and Slot Operations, including greeting guests; informing guests of special promotions; answering questions; performing cashier functions for bingo related products; selling pull tabs to guests; and performing basic repair of bingo gaming machines.

Requirements

  • Excellent customer service skills.
  • Must be motivated and sales oriented.
  • Knowledge of computer systems.
  • Good written, verbal, and interpersonal communication skills.
  • Ability to maintain accurate records
  • Ability to multi-task, work in a fast paced, high stress environment
  • Must be a self-starter, punctual and able to adjust to change
  • Must be flexible to work different shifts
  • High school diploma or general education degree preferred.
  • Six or more months related experience and/or training.
  • Cash handling experience.

Nice To Haves

  • Knowledge of gaming machines and player tracking systems preferred.
  • Knowledge of OMNI System preferred.

Responsibilities

  • Counts and verifies cash from vault cage cashier at the beginning of shift.
  • Counts and verifies inventory of special game sheets, paper, pull tabs, daubers and other bingo related products at the beginning and ending of shift.
  • Sells bingo games and pull tabs to guests. Enters sales into Epic System and performs cash handling transactions.
  • Calls back winning numbers to the Bingo Caller.
  • Pays Bingo and pull tab winners. Secures payment from the Bingo Cage Cashier for single winners of $25 or more.
  • Answers the Bingo Reservation line and takes reservations for Fixed Base Units.
  • Responds to guests questions regarding Bingo Rules, programs, and promotions. Informs guests of current and future promotions.
  • Balances the sale of the pull tabs at the end of shift and reports any discrepancies (shortages or overages) on appropriate documentation.
  • Deposits cash to the vault cage cashier at the end of the shift.
  • Performs basic repair of bingo gaming machines and related equipment such as paper fills, ticket jams, bill validator errors, bill jams, monitor adjustments and resizing, and Bally I-View functions.
  • Maintains accurate documentation of repair log during shift.
  • Responds to calls in a timely manner.
  • Protects company assets and reports any fraudulent activity.
  • Understands and practices good safety and sanitation procedures.
  • Complies with all governmental laws and regulations and all casino and departmental policies and procedures, including Title 31 Regulations, Minimum Internal Control Standards, and Tribal Gaming Commission Regulations.
  • Performs all related and compatible duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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