BINGO CLERK-Casino Bingo

Sycuan Casino Resort • El Cajon, CA

206d

About The Position

The Bingo Clerk provides service to bingo guests and promotes bingo merchandise sales. This role involves greeting guests in a friendly manner, selling bingo paper, verifying discount eligibility, providing information about bingo games and events, and assisting guests as needed. The Bingo Clerk also plays bingo cards for guests and addresses any complaints or disputes promptly.

Requirements

• High School Diploma, High School Certificate of Completion, or G.E.D.
• Guest service experience.
• Must be 21 years of age.
• Working knowledge of bingo game rules, regulations, and procedures.
• Ability to interact effectively with team members and guests.
• Ability to communicate effectively in the English language.
• Ability to maintain professionalism and composure.
• Ability to perform basic mathematical calculations.
• Ability to count currency.
• Ability to recognize counterfeit monies.
• Ability to accept constructive criticism.
• Ability to complete forms and documents.
• Ability to perform basic data entry.
• Ability to understand and follow verbal directives and written directions.
• Ability to work in a smoking environment.
• Ability to appear for work on time.
• Ability to stand and walk for up to eight hours at a time.
• Ability to lift up to 40 lbs.

Nice To Haves

• Casino gaming experience.
• Cash handling experience.
• Multilingual.

Responsibilities

• Provides guest relations and retention by greeting guests in a friendly and courteous manner.
• Sells bingo paper to guests according to session guidelines and pricing.
• Verifies discount eligibility if applicable.
• Provides guests with bingo game and events information.
• Offers up-to-date information regarding casino-wide promotions and events.
• Answers guest inquiries and assists guests as needed.
• Plays bingo cards for guests.
• Maximizes sales of bingo merchandise by informing guests of prices and special packages.
• Walks through assigned section continuously to sell paper and electronic upsells.
• Maintains accurate accounting of incoming and outgoing monies and bingo merchandise inventory.
• Maintains bingo game efficiency and integrity by responding to bingo winners and reading winning cards back to bingo callers.
• Verifies bingo buy-in and guest eligibility for game participation.
• Maintains up-to-date knowledge of game procedures and house rules.
• Informs players of rules as needed.
• Maintains the integrity of bingo cash drops by verifying quantity, serial number, color, and series of paper issued.
• Reconciles total issues and returns at the end of a bingo session.
• Prepares and maintains bingo area for game play by setting up tables and stocking brochure racks.
• Ensures accurate inventory of portable electronic devices by placing them into storage crates and verifying end of shift counts.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED