BIM Support Specialist II

Smith Seckman Reid, Inc.•Nashville, TN

32d

About The Position

Responsible for assisting in the development and implementation of the overall Building Information Modeling (BIM) process as it relates to software application and project support. Regularly engages with design teams to train staff, enhance project performance and generally support the users. Provides support to users utilizing the firm's helpdesk ticket submittal system, iHelp. Works diligently to improve the dynamics of the BIM initiative through progressive thinking, testing, and implementation of applications. Performs other BIM application related tasks as necessary to maintain optimal performance of the process.

Requirements

Thorough knowledge of Microsoft Office (i.e., Word, Excel, and Outlook)
Demonstrated proficient knowledge of Revit
Demonstrated proficient knowledge of AutoCAD
Demonstrated proficient knowledge of BIM and 3D modeling
Demonstrated proficient knowledge of Navisworks
Demonstrated proficient knowledge of Autodesk Construction Cloud
General knowledge of engineering theories and methodologies
Judgment and Decision-Making Skills - ability to make reasoned judgments that are logical and well thought out, constructively questioning and analyzing information in order to make the best conclusion
Interpersonal Skills - ability to interact positively and work effectively with others
Technical Writing Skills - skilled in the area of summarizing or explaining technical information in a clear, concise, and accurate way, communicating the point intended
Customer Focus - dedicated to meeting expectations and requirements of internal and external customers; acts with customers in mind and establishes relationships gaining their trust and respect
Comprehension - ability to understand information, ideas, and direction presented in writing and/or verbally communicated
Written Communication Skills - ability to clearly deliver a message through written words using correct grammar, spelling, and punctuation
Speech Clarity - ability to speak clearly and in a common language so that others can understand you
Detail-Oriented - ability to achieve accuracy and thoroughness when accomplishing a task; pays attention to details and is able to understand what caused a certain outcome
Visualization - ability to produce an image mentally and use that information in designs
Training Skills - ability to enhance the job performance of colleagues through teaching; assist colleagues in the development of necessary knowledge, skills, and competencies to improve future performance
Technical school graduate with six years of related experience OR Bachelor's degree with four years of related experience
Frequently/extensively use a computer for several hours at a time
May need to periodically maneuver over, under, and around barriers
Ability to lift and/or carry plans weighing up to 30 pounds

Responsibilities

Understands and embraces the firm's vision for the implementation and optimization of building information modeling (BIM) within all aspects of the firm's services and market sectors
Communicates among all parties within the firm involved with using BIM/3D applications to keep everyone informed of changes, updates, etc.
Troubleshoots application issues and communicates solutions to the users; logs issues into a database for future reference
Outlines application profile and setup for installation on BIM workstations to maintain consistency and optimization
Creates, coordinates, and conducts ongoing BIM/3D training for operators at all levels of experience
Maintains and updates the firm's production manuals with training documentation and videos
Investigates items of significance to the BIM application and keeps abreast of current trends in the computer/BIM industry
Assists Design Technology Manager with software upgrades and deployments
Maintains all aspects of plotting for BIM models and documents in regards to optimization of plotting solutions. Communicates with IT group any plotting needs including hardware, software, licensing and maintenance
Works to develop, update, and maintain the firm's BIM content library and standards with direction from the Design Technology Manager.
Assists in the implementation of a documented process for the production of 3D modeling as part of the delivery of engineering services
Assists other BIM support members with help tickets
Provides technical guidance to other BIM Support team