Billing & VA Authorization Specialist

Specialty Orthopedic Group • Tupelo, MS

3d

About The Position

Specialty Orthopedic Group is currently seeking a Billing & VA Authorization Specialist to join our Billing Department in Tupelo. This position will be Monday-Friday, full time. Please do not call in to Specialty Orthopedic Group regarding this position. JOB SUMMARY The Billing & VA Authorization Specialist plays a vital role within the Billing Department by supporting accurate claims submission, VA authorization processing, patient communication, and payment collection. This position serves as a key liaison between patients, insurance carriers, and internal teams to ensure timely authorizations, accurate billing, and efficient revenue cycle operations.

Requirements

• Prior experience in medical billing, insurance, or revenue cycle operations preferred
• Experience with VA authorizations strongly preferred
• Familiarity with insurance portals and claims submission processes
• Strong customer service and communication skills with a patient-centered approach
• Excellent attention to detail and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with computer systems and ability to learn billing software
• High school diploma or equivalent required; additional healthcare or billing training a plus

Responsibilities

• Submit, track, and manage VA authorizations, ensuring all required documentation is complete and processed timely
• Receive and respond to patient phone calls related to billing inquiries, insurance coverage, and account questions
• Sort, review, and route incoming faxes related to VA authorizations, insurance correspondence, and claims documentation
• Collect patient payments and assist with payment posting and account resolution
• Submit insurance claims accurately and timely across multiple payers, including VA and commercial carriers
• Work within multiple insurance portals and payer websites to verify coverage, submit claims, and monitor claim status
• Assist with follow-up on unpaid or denied claims as assigned
• Maintain accurate and detailed documentation within billing systems and patient accounts
• Collaborate with front office, clinical teams, and billing staff to resolve authorization and billing issues
• Adhere to HIPAA, billing regulations, and organizational policies and procedures
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED