Billing to Cash Lead - Atlanta, GA

CRH Americas • Dunwoody, GA

389d

About The Position

The Billing to Cash Lead is a critical leadership role responsible for overseeing the centralized billing to cash functions for CRH's Americas Materials division. This position involves managing customer billing, cash application, and customer setup activities while serving as a strategic partner to business leaders. The role aims to enhance services and processes within the organization, drive efficiency, and foster a collaborative culture. The Billing to Cash Lead will also support the design and implementation of the Finance and Accounting Shared Services Center (SSC) alongside a broader finance transformation effort.

Requirements

• Bachelor's degree in Business Administration (Finance or Accounting preferred).
• Minimum 10 years of experience working in finance and accounting functions.
• Minimum 10 years of experience with SAP or equivalent ERP in a shared services environment.
• Minimum 8 years of experience leading billing teams, preferably in a shared services environment.
• Solid experience in designing and standardizing processes, preferably transactional activities (e.g., reconciliations, cash application, customer setup, and customer billing).
• Proven track record in successfully leading a large business unit or department.
• Excellent communication and leadership skills are mandatory.

Nice To Haves

• CPA or CMA preferred.
• MBA preferred.
• Six Sigma certification preferred.
• Working knowledge of the building products/construction industry practices/processes preferred.
• Lean Six Sigma or Lean Daily Management experience preferred.

Responsibilities

• Lead a billing to cash shared services team with ~100 total employees responsible for activities including customer billing, cash application, and customer setup.
• Own the analysis and management of key performance indicators and service level agreements for the Billing to Cash SSC team and proactively take actions to improve performance as appropriate.
• Create and sustain a culture of continuous improvement to deliver effective and efficient billing to cash processes.
• Assign responsibilities to the Billing to Cash SSC team to meet business needs.
• Work closely with the Billing to Cash SSC team to ensure all transaction processing activities meet efficiency and quality targets established for AMAT.
• Review reporting on billing activities to identify discrepancies.
• Respond to escalated billing-related inquiries.
• Oversee the fiscal activities of the Billing to Cash SSC team, including budgeting, reporting, and audits.
• Demonstrate a commitment to outstanding customer service.
• Support external audit efforts between the Billing to Cash SSC team and the external audit firm for preparation of the external audit.
• Remain abreast of best practices and trends relevant to billing to cash, shared services, and related technologies.
• Identify and promote process improvements and automation initiatives to increase operational efficiency and reduce costs.
• Influence and negotiate with a wide range of audiences, internally and externally.
• Monitor proper billing to cash internal controls as well as key operational management controls.
• Establish, communicate, and manage the Billing to Cash SSC team's policies, procedures, and controls.
• Ensure the Billing to Cash SSC team's compliance with the overall SSC team's policies, procedures, and controls.
• Coordinate with teams at the various localized operating companies as required.

Benefits

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Nonmetallic Mineral Product Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees