This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
We are looking for a Billing Systems Analyst who will be responsible for setting up customer's billing schedules and procedures, processing and analyzing data, producing invoices and billing reports for Managed Service Customers, and scheduling monthly activities with both internal and external teams. This position supports Managed Service customers directly by phone and e-mail to address their billing or application questions and issues. The Billing Analyst is the first level of escalation for all production incidents and therefore requires sound problem solving and time management skills. A Billing Analyst may be asked to oversee the production activities of other Billing Analysts when assigned to do so.
Responsibilities
- Setting up customer's billing schedules and procedures
- Processing and analyzing data
- Producing invoices and billing reports for Managed Service Customers
- Scheduling monthly activities with internal and external teams
- Supporting Managed Service customers directly by phone and e-mail
- Addressing billing or application questions and issues
- Acting as the first level of escalation for all production incidents
- Overseeing the production activities of other Billing Analysts when assigned
Benefits
- Work from Home, in-office, or hybrid
- Employee Belonging Groups
- Healthcare: Dental, Medical, and Vision
- Paid Vacation, Volunteer, and Holiday Time Off
