Billing Supervisor

Cozen O'Connor • Philadelphia, PA

114d

About The Position

The Billing Supervisor is a hybrid position requiring 3 days in the Philadelphia office and 2 days remote. This position will report directly to the Senior Billing Manager and will be responsible for supervising a billing team, tracking team productivity, and monitoring/addressing and/or escalating issues that prevent billing productivity. The role also involves participation and testing in department projects and system upgrades/changes, as well as handling other legal billing processes as needed.

Requirements

• Five years of billing experience in a law firm environment, preferably in a large firm.
• Prior supervision experience required.
• Strong organizational skills and ability to prioritize and multi-task in a fast-paced environment.
• Experience with Bill Blast & Expert/Aderant accounting system strongly preferred.
• Familiarity with e-billing websites such as TyMetrix360, LegalX, LSS, Collaborati, Legaltracker, CounselLink, Passport, Counselgo, and more is a plus.
• Proficiency in Outlook, Word, PowerPoint, and Excel.
• Excellent written and verbal communication skills to effectively interact with team and management.
• Strong analytical and problem-solving skills to compile, analyze, and interpret billing data/issues.
• Ability to perform at high levels in a fast-paced, ever-changing work environment.
• Willingness to travel to other offices if needed.

Nice To Haves

• Experience with Bill Blast & Expert/Aderant accounting system.
• Familiarity with various e-billing websites.

Responsibilities

• Supervise a billing team and track team productivity.
• Monitor and address issues preventing billing productivity, escalating as necessary.
• Participate in and test department projects and system upgrades/changes.
• Manage and process invoices for an assigned book of business.
• Work collaboratively with billing management to ensure compliance with firm policies and client billing guidelines.
• Assist billing coordinators with escalated issues.
• Onboard new attorneys until they can be assigned to a billing coordinator.
• Interview and train new billing staff, providing consistent feedback and conducting annual performance evaluations.
• Work with the billing management team to streamline processes and maintain documentation of billing procedures.
• Coordinate with billing team, clients, and lawyers to resolve billing issues.
• Conduct testing during projects and system upgrades as needed.
• Implement and maintain client rate agreements and billing guidelines for new matters/clients.
• Assist with administrative matter/client changes to expedite the billing process.
• Perform other accounting duties and special projects as assigned by senior billing management.
• Monitor staff productivity and provide suggestions for improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree