Billing Supervisor

Women First of Louisville • Louisville, KY

4d

About The Position

Responsible for supervising and coordinating activities of the Billing Department.

Requirements

• Knowledge of organization policies, procedures, systems and objectives.
• Knowledge of computer systems and applications.
• Skill in planning, organizing and supervising.
• Skill in exercising initiative, judgment, problem-solving, and decision-making.
• Skill in developing and maintaining relationships with medical, clinical and business office staff, patients and public.
• Skill in researching and preparing comprehensive reports.
• Ability to communicate effectively both verbally and in writing.
• Knowledge of medical terminology, billing practices, coding, and office procedures.
• Extensive knowledge of third-party and insurance procedures, regulations and billing requirements and government reimbursement programs.
• Requires prolonged sitting, some bending, stooping and stretching.
• Requires hand-eye coordination and manual dexterity sufficient for related job duties.
• Frequent use of keyboard, computer and telephone
• Minimum of five years medical office experience in billing activities.

Nice To Haves

• Certified Professional Coder (CPC) preferred.
• At least 2-3 years of supervisory and/or leadership experience preferred.

Responsibilities

• Oversees the day-to-day activities and operations of the billing department for the medical practice.
• Evaluates, revises, and implements current departmental policies and procedures in collaboration with the Executive Director and Women First partners.
• Recommends and implements innovative strategies for billing and the collection of payments owed.
• Prepares and presents reports on billing activity, payment aging, as well as collections progress, problems and resolution.
• Oversees the appropriate coding for all office and hospital services, as well as the timely submission of Providers’ charges.
• Produces month-end statistical reports for Executive Director and all providers.
• Conducts analyses as needed.
• Assists the Executive Director with preparation for payer contract negotiations and ensures compliance of contracts with payers.
• Maintains a key focus on improvement activities of the billing department, processes, workflows, etc.
• Works with Women First leadership on the development and monitoring of key performance indicators for the billing department.
• Interviews and hires department personnel in conjunction with Human Resources Director and Executive Director.
• Supervises, trains, and evaluates performance over assigned direct reports.
• Approves Paid Time Off (PTO) requests and monitors payroll and timecards for department staff
• Recommends merit increases in conjunction with Human Resources Director and Executive Director.
• Carries out disciplinary actions in conjunction with Human Resources Director and Executive Director.
• Initiates and answers pertinent correspondence with office providers, personnel, and patients.
• Conducts regular department meetings, attends leadership meetings, attends quarterly board meeting to provide education on billing/coding practices, and other practice meetings as required.
• Addresses patient grievance to resolve their issues and/or concerns.
• Participates in professional development activities and keeps current with healthcare trends in specific area of expertise.
• Participates in completion of assigned billing duties on a daily basis.
• Becomes fully cross-trained in all billing duties to assist the team when staffing needs arise.
• Maintains strictest confidentiality
• The job holder must demonstrate current competencies for job position.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed