Billing Supervisor

Perkins Coie•Phoenix, AZ

About The Position

GENERAL PURPOSE Supervise the Client Accounting Administrator billing team and oversee the process of preparing client invoices in an accurate and timely manner, while ensuring proper execution of service lawyer instructions, and facilitate a smooth billing process for internal and external clients. Provide project support to the Billing Manager. ESSENTIAL FUNCTIONS These essential functions are primary job duties that incumbents must be able to perform unassisted or with some reasonable accommodation. Supervisory Responsibilities Supervise billing staff, providing technical assistance and policy guidance in performing routine as well as non-routine tasks. Oversee the daily work of the billing team, ensuring accuracy and timeliness of deliverables, electronic invoice submission, and Account Receivable status updates for the team. Provide periodic reporting regarding the productivity of the group. Assist Billing Manager in establishing and maintaining billing department policies and procedures to enhance efficiency and staff morale. Responsible for resolving employee relations issues and initiating corrective action, if needed, and for conducting the annual performance review of staff. Participate in the hiring process for new billing staff. Maintain 50% workload. Other Responsibilities Responsible for generating, tracking, and reporting of monthly prebills and time entries by firm timekeepers. Perform special projects and research as requested, including past/present balances, unbilled/billed fee statuses, bill revisions, document copies and back up. Answer client inquiries by telephone and email, conferring with lawyers regarding bill content, concerns, and requests when appropriate. Meet with lawyers and legal staff to discuss special billing arrangements and billing system capabilities. Perform other duties, as assigned. Be present at work during regularly scheduled working hours and as needed in the position, consistent with the Firm’s attendance expectations. At Perkins Coie, we look for self-motivated individuals dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing diversity and inclusion both within the firm and throughout our collective communities. Work with one of the 100 Best Companies to Work For and receive great health insurance, tuition reimbursement, and paid sabbaticals. This position is eligible for an annual discretionary bonus, 401(k) plan, medical, dental, and vision insurance, accrued paid time off plan starting at 20 days annually, personal medical and parental leave, up to 10 paid holidays, and family care benefits. More information regarding benefits and programs may be found here. Qualified applicants with arrest or conviction records that reside in Los Angeles, San Diego and San Francisco counties will be considered for employment in accordance with the applicable Fair Chance Ordinance and the California Fair Chance Act. Perkins Coie understands your career is about choices, not trade-offs. We're dedicated to providing an atmosphere that encourages you to pursue your definition of success. Click HERE to learn more. Please click HERE to explore our positions and submit a candidate. Perkins Coie is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination. The Firm ranked 89th this year! Learn more HERE. Read the full 2023 report HERE Learn more HERE Learn More HERE

Requirements

Strong written and oral communication skills.
Strong attention to detail, efficient organizational skills, and the ability to multi-task.
Ability to effectively train, apply good judgement, and provide direction to employees.
Perform well under the pressures of heavy volumes and requests and execute assignments with virtually no direction.
Must possess strong supervisory skills, as well as the ability to lead a large group of skilled individuals on a day-to-day basis.
Ability to accurately type 40-wpm and use a ten key by touch.
Working knowledge of MS Office applications, specifically Excel and Word.
Requires a Bachelor’s degree and 5 years of Financial/Accounting experience, or equivalent.
Three to five years of successful supervisory experience in Professional services required.

Nice To Haves

Knowledge of electronic billing and Elite 3e strongly preferred.

Responsibilities

Supervise billing staff, providing technical assistance and policy guidance in performing routine as well as non-routine tasks.
Oversee the daily work of the billing team, ensuring accuracy and timeliness of deliverables, electronic invoice submission, and Account Receivable status updates for the team.
Provide periodic reporting regarding the productivity of the group.
Assist Billing Manager in establishing and maintaining billing department policies and procedures to enhance efficiency and staff morale.
Responsible for resolving employee relations issues and initiating corrective action, if needed, and for conducting the annual performance review of staff.
Participate in the hiring process for new billing staff.
Maintain 50% workload.
Responsible for generating, tracking, and reporting of monthly prebills and time entries by firm timekeepers.
Perform special projects and research as requested, including past/present balances, unbilled/billed fee statuses, bill revisions, document copies and back up.
Answer client inquiries by telephone and email, conferring with lawyers regarding bill content, concerns, and requests when appropriate.
Meet with lawyers and legal staff to discuss special billing arrangements and billing system capabilities.
Perform other duties, as assigned.
Be present at work during regularly scheduled working hours and as needed in the position, consistent with the Firm’s attendance expectations.