Billing Specialist

K&D Factory Service • Harrisburg, PA

82d

About The Position

The Billing Specialist thrives in a fast-paced, dynamic environment and plays a vital role in ensuring accurate and timely billing operations. This position is responsible for managing the full billing cycle—including data processing, invoice generation, auditing, and client communication—while meeting daily, weekly, and monthly deadlines. Success in this role requires precision, professionalism, and a proactive approach to both internal and external customer interactions.

Requirements

• Strong knowledge of Microsoft Office (Word, Excel, Outlook)
• At least 2 years of education and/or experience in a related field
• Excellent communication, customer service, and problem-solving skills
• Must be at least 18 years old
• Successful completion of a pre-employment drug screen and background check
• Safety-conscious and self-motivated

Nice To Haves

• Associate’s degree in Accounting or related field

Responsibilities

• Represent the company professionally in all client and public interactions
• Create and manage billing accounts in Global Edge
• Generate and submit invoices via portal, email, or mail
• Issue monthly statements and process credit card payments
• Audit EFTs and handle warranty billing as needed
• Follow up on outstanding balances via phone or email
• Answer billing and overflow calls
• Update customer addresses from returned mail
• Assist with Accounts Payable
• Perform other duties as assigned by the Billing Manager

Benefits

• Medical, dental, and vision insurance
• Company-paid life and disability coverage
• 401(k) with company match
• Paid time off (PTO) and sick leave
• Share in our company’s long-term financial success through our unique Town Shares initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees