Billing Specialist

Braman Termite & Pest Elimination•Agawam, MA

19h•Onsite

About The Position

Numbers matter. Details matter. And at Braman, legacy matters. Braman Chemical Enterprises is a fourth-generation, family-owned company with more than 135 years of history. From our beginnings in the late 19th century to today, we’ve built our reputation on three simple values: pride, honesty, and quality. Those aren’t just words — they guide how we treat our customers, how we support one another, and how we do business every day. We’re looking for a Billing Specialist who takes pride in accuracy, communicates professionally, and keeps things organized behind the scenes so our operations run smoothly. If you enjoy structured work, clear expectations, and being the person who makes sure everything adds up — this could be a great fit. This role plays a key part in supporting our operations and maintaining the trust our customers place in us.

Requirements

Have prior experience in billing, accounting, or administrative support
Are highly detail-oriented and accurate
Can manage multiple priorities and deadlines
Are comfortable working in multiple computer systems at once
Communicate clearly and professionally
Handle customer questions calmly and respectfully
Are dependable and follow through on commitment
One-year certificate from a college or technical school; or 3–6 months of related experience/training; or an equivalent combination of education and experience
Proficiency with word processing and spreadsheet software
Working knowledge of billing and invoicing systems
Valid driver’s license and proof of personal auto insurance

Responsibilities

Prepare and process accurate, timely client invoices
Review purchase orders, sales tickets, and related documentation to compile billing data
Enter and verify financial information across multiple systems
Post transactions and upload invoices to client invoicing portals
Set up new customer accounts and maintain organized client files
Manage a high volume of phone calls from clients and internal team members with professionalism and courtesy
Open and process incoming accounting-related mail
Draft routine correspondence, documents, and reports
Support administrative tasks, including occasional offsite errands
Maintain confidentiality of client, employee, and company financial information
Ensure billing activities comply with company policies and applicable regulations