Billing Specialist

RailPros•Irving, TX

49d•Hybrid

About The Position

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives. Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued, and your growth is encouraged. We are seeking a detail-oriented Billing Specialist to support client invoicing and various accounting tasks related to expediting the accounts receivable process. This role is crucial in ensuring accurate and timely billing and maintaining strong client relationships.

Requirements

Basic understanding of clerical and administrative procedures.
High attention to detail.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Problem-solving skills to address issues as they arise.
Proficiency in Microsoft Office Suite or similar software.
High school diploma or equivalent.
General office and basic accounting experience.
Minimum of 2 years of billing experience.

Nice To Haves

Degree in Business or Accounting is preferred.
Experience with billing using multiple job codes and assembling data from various sources.
Experience in B2B collections is a plus.

Responsibilities

Verify and correct billing data to ensure accuracy.
Create and issue itemized statements, invoices, and other billing documents as required by clients.
Record amounts due for goods or services provided.
Submit billing documents to clients according to their specifications.
Manage and track unbilled revenue, collaborating with operations to resolve issues.
Contact clients to verify and update account information as needed.
Perform other duties as assigned to support business needs.

Benefits

Comprehensive Health Insurance: Includes medical, dental, and vision coverage.
Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage.
Legal Shield/ID Shield, Pet Insurance: Added protection for you…and your pets too.
Life & Disability Insurance: Employer-paid with additional voluntary options available.
Retirement Savings: 401(k) plan with employer match, includes pre and post deduction options.
Paid Time Off (PTO): With carryover each year.
Paid Holidays: For full-time employees.
Wellness Programs: Access to various wellness initiatives and resources.
Discount Programs: Exclusive discounts on products and services.
Company Merchandise Allowance: Company-funded allowance for our online store.
Health Savings Accounts (HSA): With employer match.
Health Reimbursement Arrangement (HRA): Employer-funded.
Flexible Spending Accounts (FSA): For dependent care expenses.
Employee Assistance Programs (EAP): Support for personal and professional challenges.
Professional Development: Opportunities for training and career growth.
Balanced Work Environment: A culture that respects boundaries so employees can recharge and bring their best selves to work.
Tuition Reimbursement: To support your continued education or professional development.
Professional & Career Growth: Through mentorship, continuous training, career path partnerships, goal setting, and succession planning.
Culture & Recognition: Including employee spotlights, annual Service Excellence awards, alignment committee, philanthropy opportunities, company events, monthly new‑hire calls, monthly newsletter, feedback surveys and quarterly town halls.