Billing Specialist

FFC • Chicago, IL

2d • $45,000 - $55,000

About The Position

Fitness Formula Clubs is looking for a competent billing specialist to undertake various financial and non-financial tasks to help guarantee the company’s revenues. You will handle the processing of incoming payments, and member and staff inquiries. The Prime Directive for all FFC employees is to gain and retain members.

Requirements

• Attention to detail and trustworthiness with financial information and customer data
• Tech-savvy and proficient in Microsoft Suite (Excel) and Google Suite (Sheets, Docs, etc.)
• Able to work collaboratively on team projects as well as independently on personal assignments
• Available to work nights and weekends to cover membership sales processing
• Proficiency in English both written and verbal

Nice To Haves

• Associate’s Degree preferred

Responsibilities

• Function as the lead processor of online enrollments in a timely manner
• Provide support for members and club staff via phone and email, as needed
• Manage the status of accounts and balances and identify inconsistencies through audit
• Assist with member notification of account status
• Preparation of accounts for successful and accurate billing
• Provide deliverables that present clear and reliable data on a consistent basis
• Prepare and analyze data as requested to support billing, finance, or operation team needs
• Assist in any special projects as assigned

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Wellness resources
• Insurance: Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois.
• 401K: Company match.
• Life Insurance: Company-paid.
• Professional Development: FFC matches 50% of educational costs up to $200/year.
• Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).
• Continued Education: Access to FFC University courses and discounted certifications.
• Club Membership: Complimentary access to all FFC locations.
• Discounts: 25% off Spa, Retail, and Fitness classes.
• Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
• Inclusive Culture: A welcoming and diverse team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees