This role is based in our Shawnee, KS office.
As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable.
Process event orders within established guidelines while adhering to the department’s goals and objectives.
Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
Respond to customer inquiries regarding billing issues.
Generate weekly sales reports for current events that are distributed to internal business groups.
Provide final event stats for month-end financials.
Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
Maintain excellent customer service internally and externally.
Adhere to general accounting practices where applicable.
Travel required.
High School Graduate or Equivalent.
Knowledge of billing procedures.
Computer proficient in MS Excel, MSWord and other MS Office applications.
Strong attention to detail, goal oriented.
Able to work both independently and as an integral part of a team.
Ability to prioritize and manage multiple responsibilities.
Commitment to excellent customer service.
Excellent written and verbal communication abilities.
Accounts Receivable knowledge/experience a plus.
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world