Billing Specialist

Liftoff

5h • $28 - $40 • Remote

About The Position

Liftoff is a leading AI-powered performance marketing platform for the mobile app economy. Our end-to-end technology stack helps app marketers acquire and retain high-value users, while enabling publishers to maximize revenue across programmatic and direct demand.
Liftoff’s solutions, including Accelerate, Direct, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About the role:
We are looking for a detail-oriented and proactive Billing Specialist to help build a best-in-class receivables operation. In this role, you'll collaborate closely with teams across Revenue Accounting, Commercial Finance, Deal Desk, Sales, and Account Management to ensure timely and precise billing, reconciliation, and collections.
Reporting to the Accounts Receivable Manager, you’ll play a key role in improving processes, supporting revenue initiatives, and delivering a great customer billing experience. If you're energized by solving challenges in a fast-growing environment, we’d love to meet you.

Requirements

• 2+ years of experience in billing operations, accounts receivable, billing, and manual invoicing
• Bachelor's degree (required)
• Intermediate or advanced Excel skills required (Pivot Tables, Index Match, Sum If, etc.).
• Must be able to thrive in a fast-paced, innovative environment, including the ability to remain flexible, be forward-thinking, resourceful, and proficient while interacting with internal and external stakeholders.
• Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.
• Well-developed quantitative and analytical skills.
• Extremely organized with good project management and time management skills.
• Deep attention to detail, deadline driven, with well-developed organizational skills, and understands big picture concepts.
• Articulate communication style adaptable to the audience.
• Knowledge of accounting principles and practices.

Nice To Haves

• Experience with Netsuite, Salesforce, Tesorio, Looker, Tableau, or other leading AR/GTM platforms is a plus.

Responsibilities

• Coordinate daily billing operations and partner with accounting on revenue recognition best practices to ensure precise billing.
• Assist with the creation and review of our invoices on day 1 every month across multiple Business Units. Requires a working day on the 1st of the month, every month.
• Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP
• Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.
• Create credit memo records in NetSuite to correspond with Salesforce “Makegood” tickets submitted by account executives.
• Communicate with customers and address any disputes or issues related to billing and collections through delegated inboxes.
• Onboard new customers based on fully executed contracts from SFDC into NetSuite
• Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy.
• Help implement new technologies to streamline billing operations and enhance the customer experience.

Benefits

• Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence.
• Liftoff’s compensation strategy includes competitive salaries, equity, and benefits designed to support employee well-being and performance.
• Benefits may include medical coverage, wellness stipends, and additional perks based on your country of residence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level