Billing Specialist - Lanihuli Patient Service Center
About The Position
We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Join our front line of #HealthcareHeroes! Our mission is to advance the health and well-being of our communities as a leader in clinical laboratory solutions. LOCATION: Hilo, Hawaii Status: Full-Time Onsite- Opportunity Days: Monday - Friday Hours: 8:30 am- 4:30 pm Base Pay: $20.89 - $22.98 In this role, you will- Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines. The billing Specialist takes inbound calls (as needed) and makes outbound calls.
Requirements
- High School diploma or GED
- Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency.
- Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support.
- Must handle consumer and commercial collections professionally and pay attention to detail and record keeping.
- Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader.
- Knowledge of computer technology and terminology.
- Perform duties promptly and accurately-the ability to work under deadlines.
- Maintain confidentiality of information.
- Ability to read and comprehend English.
- This position is Working Onsite.
Nice To Haves
- Minimum of six (6) months of related experience or equivalent combination of experience and education
- Experience with medical/insurance billing and Customer Service
- Experience in a multitasking environment
Responsibilities
- Initiate contact with customers/clients regarding their account status
- Submit past-due notifications to patients
- Follow-up on missed re-payment arrangements
- Coordinate with local Sales collaboration in handling client accounts
- Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
- Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
- Work on other projects as assigned
Benefits
- Appreciation for your work
- A feeling of satisfaction that you've helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement with a 401(k) plus a company match
- A sense of belonging - we're a community!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
