Billing Specialist - Ontario, California
About The Position
United Service Technologies, a Tech24 Company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. We are a nationwide company, headquartered in Greenville, SC with local branches located coast to coast. The Billing Administrator provides financial and administrative duties to ensure accuracy and efficiency of operations. The Billing Administrator processes and monitors incoming service calls from branch locations to responsible parties. This is a fast-paced position and would be suitable for an individual who has experience in billing and/or clerical work. The administrator should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator through a variety of mediums.
Requirements
- HS Diploma or equivalent required; Associates or Bachelor’s degree preferred
- Minimum 1 year billing experience preferred
- Must be able to work in office M-F, 6am-3pm
- Excellent verbal and written communication skills
- Able to work in a team environment as well as individually
- Customer service orientation and negotiation skills
- Solid understanding of basic accounting principles, fair credit practices and collection regulations
- Data entry skills along with a knack for numbers
- Hands-on experience in operating spreadsheets and accounting software
- Observe all company procedures and safety rules
Nice To Haves
- Experience with Great Plains Dynamic software experience is a plus
Responsibilities
- Process a high volume of service calls into invoices for payment per agreed upon rates and procedures
- Prepare and submit invoices and supporting documentation to the customer via mail, email and third-party websites
- Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Assisting and supporting the verification of discrepancies and resolving clients’ billing issues by submitting billing adjustments to the AR department
- Generate reports detailing billing status of service calls
- Communicate with individuals in a variety of positions, both internal and external to the company
- Participate in special projects
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
