Billing Specialist

EMCOR Group, Inc.-posted about 1 month ago

Full-time • Entry Level

Onsite • Raleigh, NC

5,001-10,000 employees

Specialty Trade Contractors

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We are seeking a high-performing Billing Specialist with a strong foundation in accounting and a passion for solving problems. This role is ideal for someone who thrives in a fast-paced environment, demonstrates exceptional attention to detail, and possesses advanced analytical thinking. You will be responsible for managing complex billing operations for service calls, installations, maintenance agreements, and parts. This includes overseeing billing workflows, resolving discrepancies, and driving process improvements. Candidates must have an Associate's degree in Accounting (or related) and at least 2 years of billing or accounts receivable experience.

Operate with a high level of customer service
Generate and issue accurate invoices for HVAC services, installations, maintenance contracts, and parts
Audit work orders, job costing, and technician notes to ensure billing integrity and compliance
Validate service ticket completion and job closure documentation prior to invoicing
Monitor and follow up on outstanding receivables; initiate customer outreach for payment resolution
Collaborate with technicians, project managers, and dispatch personnel to resolve billing discrepancies
Maintain comprehensive billing records and customer account files in accordance with audit and regulatory standards
Support monthly statement preparation, collections efforts, and payment application processes
Reconcile customer accounts and resolve payment discrepancies
Contribute to month-end revenue reporting and financial tracking
Ensure compliance with internal controls and external regulations (e.g., lien waivers, sales tax, contract terms)
Perform Billing Batch Reviews
Manage and respond to inquiries via the Billing Email channel
Investigate and resolve Billing Issues with urgency and accuracy
Conduct Collections Invoice Reviews and support collection efforts
Process and track Credit Requests and apply Credits accurately
Review Daily Cash Receipts and ensure proper posting
Manage Invoice Holds and monitor Invoices in Process
Track and follow up on Past Due accounts
Oversee Posting Inventory related to billing transactions
Execute Agreement Billing for service contracts
Identify and prepare jobs marked Ready for Billing
Process Refunds and ensure proper documentation
Process Service Billing with urgency and accuracy
Process Voids and maintain audit trails
Administer multiple Billing Portals and ensure data consistency across platforms
Demonstrate strong problem-solving skills and take initiative to resolve complex billing challenges
Exhibit exceptional attention to detail in all aspects of billing and documentation
Apply analytical thinking to identify trends, improve processes, and reduce errors
Communicate effectively with internal teams and customers to ensure billing clarity and resolution
Show readiness to lead billing operations, mentor junior staff, and contribute to strategic improvements

Associate's degree in Accounting, Finance, or a related field
Minimum of 2 years of billing or accounts receivable experience (service-based or project-driven environment a plus)
Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
Strong analytical skills and attention to detail
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities in a fast-paced setting

Experience with flat-rate pricing, time and materials billing, and contract billing models
Knowledge of lien rights and state-specific billing regulations
Proficiency in accounting software such as QuickBooks, Sage, or similar platforms
Experience supporting financial audits or internal compliance reviews

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Equal Opportunity Employer/Veterans/Disabled
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Equal Opportunity Employer/Veterans/Disabled

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