Billing Specialist

Answering Service Care • Margate, FL

59d • $21 • Onsite

About The Position

Answering Service Care is seeking a skilled and detail-oriented Billing Specialist to join our growing Billing team. This in-office role is ideal for someone with strong analytical abilities, excellent communication skills, and a proven track record in full-cycle B2B billing. The Billing Specialist will respond and resolve client inquiries, collect, process and reconcile client payments, support collections strategies to reduce AR aging, and more!

Requirements

• 3‑5 yrs full‑cycle B2B Billing/AR experience
• Associate or Bachelor’s Degree in Accounting, Finance, Business, or related field is preferred
• Advanced Excel or Google Sheets experience (pivot tables, lookups, formulas, etc)
• Hands‑on experience with an CRM (e.g. Hubspot, ) and electronic payment gateways (i.e. Authorize.net)
• Working knowledge of PCI‑DSS and HIPAA to ensure compliance
• Exceptional interpersonal skills, with a focus on professionalism and confidentiality
• Versatile team player with a strong work ethic and organizational skills to manage multiple tasks and priorities.
• A customer-first mindset, with a passion for helping customers and team members through diverse situations.

Nice To Haves

• Relevant credentials are a plus (e.g., Certified Billing & Coding Specialist (CBCS), AAPC, AAHAM CRCE)
• Bilingual (English/Spanish) a plus.

Responsibilities

• Partner cross‑functionally with other teams such as Sales, Customer Success, Finance and Operations to support clients and promote success
• Support clients billing inquiries via CRM tickets, Emails, Live Chat and Calls
• Strategic collaboration with the billing and business office teams to reduce AR aging and meet individual and team KPI’s
• Own daily, weekly and monthly payment processing and reconciliation, with variance analysis
• Work alongside their team to optimize collection efforts with past-due clients
• Optimize knowledge of our billing technologies (TBS Billing Platform, Hubspot CRM, Monday.com, etc)
• Work alongside Team Lead and Management to train and mentor new team members
• Contribute to process improvement efforts, including documentation and SOP development

Benefits

• 401k with company match (50% match)
• Paid holiday/vacation/personal time
• Direct deposit (paid weekly)
• Health/Dental/Vision/Supplemental Insurance
• Fully Sponsored Employee Assistance Program (free to ALL employees)
• Childcare Reimbursement (up to $375 per month)
• Gym membership reimbursement (up to $15 per month)
• Twenty (20) year trip of a lifetime anywhere in the world you want to go with a companion!
• And many more benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees