Billing Specialist (Mental Health)

Inspire Counseling Center LLC•Northbrook, IL

91d•$20•Onsite

About The Position

Are you looking for a job, full or part time, where you can make a difference in people's lives and be part of a fun, caring and warm team? We know being a biller can be a thankless job, but our team absolutely values and appreciates our billing specialists! We have a strong administrative team that works closely together, laughs and enjoys supporting each other so the business can help people in the community. We're looking for an experienced mental health billing specialist to be part of our team! Inspire Counseling Center is looking for a Part-Time behavioral health billing specialist to work at our Northbrook office M-Th (8:30am-1:30pm) The PT Billing Specialist will work directly with the Full Time Billing Manager. The Billing Specialist will have a private office in our administrative suite, working closely with the Intake team (5 staff members), Director of Operations and Owners. This role is INCREDIBLY important and makes a huge impact on people's lives. The clinical staff works incredibly hard to serve people in the community, all of which is not possible without a fantastic billing team. Inspire is an established business for nearly 10 years, with 4 locations (Northbrook, Kenilworth, Lake Forest, Evanston) and approximately 60 clinicians and 2 Psychiatric Mental Health Nurse Practitioners. We have an excellent, cutting-edge and stream-lined process that is 100% paper-free. We process credit cards, post-payments, submit and process claims electronically (and easily!) through our EMR system. We do not send invoices, bills or submit paper claims. Inspire is already credentialed with several insurance providers (BCBS, UnitedHealthCare, Optum, Aetna, Humana, Medicare ~ currently only a few clinicians), we just need someone to help keep our process running smoothly and as profitably as possible. Successful candidate will have experience working with EMR and electronic claim submission software (TherapyNotes, a plus). Biller role will have direct communication with patients, therapists and insurance providers and will be the primary point of contact for billing issues. Ability to maintain a professional and kind demeanor is critical. The biller will process claims, verify benefits, post payments, track AR and communicate with patient regarding any questions and updating expired credit cards and help new clinicians get credentialed with insurance panels.

Requirements

Minimum of 1 year experience with Mental Health Billing
Experience with Medicare billing
Experience with electronic billing software
Compassionate, patient and kind communication with patients and staff
Open-minded and solution-focused
Provide solutions for questions and proactively look for ways to improve processes and systems
Strong ability to multi-task in a fast-paced environment
Excellent verbal and written communication skills
High organizational skills and work ethic; responsible, reliable, and detail-oriented
Proficient with Excel, Gmail, Smartphone apps, Monday.com and/or ability to quickly learn electronic systems
Work on site (20 hrs/week)

Nice To Haves

TherapyNotes, a plus

Responsibilities

Collection and posting of copays, co-insurance and deductibles
Verification of Benefits (as-needed)
Claim Submission (electronic)
Problem Claim follow-up with Insurance providers, and drive to resolution
Payment posting and distribution based on EOB
Manage AR and patient balances
Answer and resolve patient billing concerns
Assist in month-end reconciliation
Assist in credentialing newly hired clinical staff with insurance panels
Maintain communications/support with therapists as-needed
Participate in Monthly Leadership Meetings
Meet regularly with the Owners
Participate in bi-annual company meetings

Benefits

W2 employee status
401K (after 1 year of employment)
PTO (40 hours per year)
Beautiful, spa-like offices
Supportive, positive and fun team environment
HR Resources
Legal Counsel
Professional Liability Insurance & Workman's Comp
Strong Administrative Team (Intake, Program Director, Employee Happiness Liaison,
Office parties & Bi-Annual Company Meetings (with fun "swag!")
Most of all, we provide a real opportunity to make an impact on people's lives!