Billing Specialist

Informa Group . • Shawnee, KS

18d • $18 - $22 • Hybrid

About The Position

This role is based in our Shawnee, KS office. As a Billing Specialist, you will process and audit exhibit and sponsorship orders for over 40 Informa events while ensuring accurate and timely revenue and accounts receivable.

Requirements

• High School Graduate or Equivalent.
• Knowledge of billing procedures.
• Computer proficient in MS Excel, MSWord and other MS Office applications.
• Strong attention to detail, goal oriented.
• Able to work both independently and as an integral part of a team.
• Ability to prioritize and manage multiple responsibilities.
• Accounts Receivable knowledge/experience a plus.
• Commitment to excellent customer service.
• Excellent written and verbal communication abilities.

Nice To Haves

• Accounts Receivable knowledge/experience a plus.

Responsibilities

• Process event orders within established guidelines while adhering to the department’s goals and objectives.
• Review sales contracts and insertion orders to ensure the accuracy of terms and rates.
• Perform reconciliations by verifying system order details against the original order document to ensure accurate order entry.
• Respond to customer inquiries regarding billing issues.
• Generate weekly sales reports for current events that are distributed to internal business groups.
• Provide final event stats for month-end financials.
• Enlist the efforts of sales and senior management when necessary to resolve billing conflicts.
• Communicate & follow up effectively with the sales dept. regarding orders on a timely basis.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept.
• Maintain excellent customer service internally and externally.
• Adhere to general accounting practices where applicable.
• Travel required.

Benefits

• Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact : take up to four days per year to volunteer, with charity match funding available too
• Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out : 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits , including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees