Billing Specialist

Kings III Emergency Communications•Coppell, TX

About The Position

The Role: Billing Specialist Who You Are: You are a relationship builder who will interact with our clients in order to provide invoice or billing support, on time billing, and accurate AR balances. You’re a high-skilled customer service professional with extensive experience resolving customer issues and maintaining customer relationships. You will also have advanced analytical and communication skills. Who We Are: Established in 1989 Kings III is a growing, dynamic company. We’re a five-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2024. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you. More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better! What You’ll Do: If you are looking for a GREAT accounting job opportunity, look no further! The focus of this position will be providing support to the accounting department. Duties will include providing billing support to customers via email and telephone, processing the daily and monthly billing, posting checks, and updating customer records.

Requirements

At least 3 years of accounting experience in AR, AP, or inventory
High School diploma or equivalent required
Type 45 WPM, 10 Key by touch
Able to work in fast-paced environment
Excellent organizational skills and ability to multitask
Strong communication and problem solving skills
Capable of working with routine or repetitive activities
Attention to detail
Dependable with strong work ethic
Team player – supportive and respectful
Ability to analyze information and data
Willing to learn and ask questions
At least intermediate skill level using Microsoft Office Suite, including Word, Excel, and Outlook

Nice To Haves

Knowledge in ERP software a plus

Responsibilities

Provide customer service regarding account inquiries
Close out daily installation and service tickets
Process the monthly cycle billing
Invoice spreadsheet and master account billing
Post and scan customer checks in accounting software
Partner with other departments for account resolution
Other duties as assigned

Benefits

Medical insurance with 1 HSA and 2 PPO plan options
Flex Spending Account (FSA)/Dependent Care FSA
Dental, vision, life, short- and long-term disability insurance
Critical illness and hospital indemnity plans
401k with company contribution
Employee Assistance Program (EAP)
Company paid telemedicine 24/7 access
Wellness Program
Employee discount program
8 paid holidays, plus 1 floating holiday
15 days of PTO accrued in year 1
Generous referral bonus program
Work life balance (a must!)
Team building, company events, attendance at our annual meeting and fun night, and other fun events
Relaxed professional dress code