CENTRAL ADMIN - BILLING SPECIALIST

1-800-PACK-RAT LLC•Wake Forest, NC

About The Position

The Central Administration Billing Specialist manages the status of accounts. This role will build relationships with clients, collaborate with internal departments and provide solutions to customer issues to ensure the company’s revenues.

Requirements

Strong organizational skills
Exceptional attention to detail
Passion for customer service, both internal and external
Results-driven and patient
Excellent interpersonal skills
Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
Excellent verbal and written communication.
Ability to multitask and to adapt in a fast-paced environment
Adherence to laws and best practices with customer data
Flexibility to work extended hours as needed
Knowledge of accounting principles and accounts receivable processes
High School diploma required or equivalent (college preferred)

Nice To Haves

Experience working with a moving company in either customer service or operations, preferred
Experience with order entry

Responsibilities

Receive and sort incoming payments
Issue invoices to customers and vendors
Manage the status of accounts and balances and identify inconsistencies
Issue and post bills, receipts and invoices
Update accounts receivable with new accounts or missed payments
Ensure all customers remain informed on their outstanding debts and deadlines
Provide solutions to any relative problems of customers
Write thorough reports on billing activity with clear and reliable data
Make cold calls to customers to recover financial debts
Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at any time with or without notice.