About the role Duties & Responsibilities Ensure tasks and high priority tasks are completed in a timely fashion Assist team members with questions, escalations, and more complicated issues; provide training and support to less experienced team members Contribute to a conducive working environment for team members, remove obstacles and pursue solutions to challenges as they arise Identify opportunities for improvement and suggest specific improvements to leadership Accurately submit HCFA claims using claims management software Interpret and post EOBs Manage patient return and voluntary payor refunds Achieve maximum reimbursement for services provided Generate and submit appeal packets with proof of delivery, chart notes, and more Deepen your knowledge of healthcare industry and have ability to work on special projects Have opportunities to excel in this role and grow and develop in your career Work remotely and autonomously Who You Are High school diploma or GED and completion of medical billing program 3-5 years experience in billing; DME billing experience preferred Can apply billing experience to a non-traditional medical billing environment Demonstrates emerging leadership skills as individual contributor or team lead Adaptable; our company and industry are changing rapidly Can drive continuous improvement to deliver stronger results for customers Warm and friendly with customers; strong communication skills and deep customer empathy Self-starter, can work autonomously Team player who can work effortlessly and effectively with different personalities. Confident using software, task management systems like Asana
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED