Billing Specialist

iHeartMedia • San Antonio, TX

9d

About The Position

As a Billing Specialist at iHeartMedia, you’ll ensure seamless billing processes by reviewing orders, reconciling invoices, and collaborating with sales and internal teams to resolve discrepancies.

Requirements

• Aptitude to succeed in an accounting/financial analysis role across sales, marketing, operations, finance, or other industry
• Proficient in Microsoft Excel and able to learn new systems quickly; experience with Cognos, TM1, Salesforce, Quattro and SharePoint preferred
• Demonstrated technical skills in accounting and financial information
• Respect for others and a strong belief that others should do this in return
• Ability to work within standardized procedures and an understanding of when to escalate
• Skills to solve straightforward problems using established procedures
• Close attention to detail, following up until issues are resolved
• Common courtesy when communicating with coworkers and outside contacts

Nice To Haves

• CMA certification a plus

Responsibilities

• Answer billing related questions and work with clients to address any billing concerns
• Create and work cases using a case management tool and ensure that case details are kept up to date
• Work with sales teams to determine correct coding for billing
• Review orders for special billing coding accuracy and work with Sales to correct as needed
• Update cases with any revisions that would impact billing needs
• Review invoices and reconcile against order
• Run order reports and work with sales/IT to resolve potential errors prior to billing
• Provide quality customer service to both internal and external clients
• Research and respond to billing inquiries from Sales, Finance, internal departments and clients within established Service Level Agreement
• Facilitate Special Billing handoff to AR Specialists to transfer knowledge about the deal and points of contact

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees